(4.7 / 5)1228+ Ratings

Deichmann Reviews

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Overall Rating

4.7
11 Reviews
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About Deichmann

Deichmann.com is recognized as Europe’s largest shoe retailer, focusing on providing a comprehensive range of footwear and accessories for all age groups and genders. The product lineup includes casual shoes, sports shoes, formal wear, and fashion accessories. The brand is known for its modern shopfitting concept that emphasizes strong brands and contemporary service, ensuring a seamless shopping experience both in-store and online. Deichmann also participates in the Leather Working Group, highlighting its commitment to sustainable and responsible sourcing within the leather industry. The company's services are designed to make shopping easy and convenient, offering free delivery on orders over a certain value and free returns, catering to customer satisfaction.

Deichmann Pros & Cons

Pros of Deichmann.com:

  1. Wide Range of Products: Deichmann offers a vast selection of shoes and accessories catering to different styles and preferences.
  2. User-Friendly Interface: The website is easy to navigate, making the shopping experience convenient and enjoyable.
  3. Detailed Product Descriptions: Each product comes with detailed descriptions and customer reviews, helping shoppers make informed decisions.
  4. Secure Shopping: Deichmann ensures a secure shopping experience with strict confidentiality of customer data.
  5. Discounts and Sales: The site frequently offers sales and discounts, providing good value for money.
  6. Customer Account Benefits: Registered users enjoy benefits such as use of a different delivery address, shorter order process for further orders, and more.
  7. Free Delivery: Free delivery on all orders over £35 adds value by reducing additional costs for customers.
  8. Multiple Payment Methods: Accepts PayPal as a preferred payment method, ensuring an additional layer of security and convenience.
  9. Good Customer Service: Deichmann is known for its excellent customer service, with many positive reviews highlighting attentive and knowledgeable staff.

Cons of Deichmann.com:

  1. Limited Size Options: Some customers have reported difficulty finding shoes in larger sizes (e.g., 6.5).
  2. Physical and Mental Stress: Some employees have mentioned high levels of physical and mental stress due to demanding work conditions.
  3. Low Pay and Unrealistic KPIs: Employees have noted low pay and unrealistic Key Performance Indicators (KPIs) that can be stressful.
  4. Potential for Scams: There are fake Deichmann clearance sale scams that mimic the real site, offering unbelievable discounts to dupe customers.

Important Note: Always shop directly on the legitimate Deichmann website to avoid scams and ensure a secure transaction.

Deichmann Coupon & Discount Codes

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Deichmann Customer Reviews (11)

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Hillegonda Louman
Hillegonda Louman
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Feb 10, 2023
Henry Thériault
Henry Thériault
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Feb 10, 2023
Luca Schultz
Luca Schultz
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Feb 9, 2023
Rosie Myers
Rosie Myers
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Feb 7, 2023
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Maria Whitaker
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Feb 7, 2023
Denis Rochon
Denis Rochon
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Feb 6, 2023
Czigany Bencik
Czigany Bencik
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Feb 5, 2023
Skye Garner
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Feb 4, 2023
Michael Hildebrandt
Michael Hildebrandt
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Feb 4, 2023

Deichmann Customer’s Q&A

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Deichmann Features and Benefits

Deichmann.com is a renowned online shoe boutique offering a variety of features and benefits:

  • Wide Range of Products: Deichmann offers a vast selection of shoes and accessories, catering to different styles and preferences.
  • User-Friendly Interface: The website is easy to navigate, making the shopping experience convenient and enjoyable.
  • Detailed Product Descriptions: Each product on the site comes with a detailed description and customer reviews, helping shoppers make informed decisions.
  • Secure Shopping: Deichmann ensures a secure shopping experience with strict confidentiality of customer data.
  • Discounts and Sales: The site frequently offers sales and discounts, providing good value for money.
  • Customer Account Benefits: Registered users enjoy benefits such as use of a different delivery address, shorter order process for further orders due to saved details, overview of previous orders in the customer account, option to cancel items up to the point they are ready for despatch, option to download returns slip, and option to save a wish list.
  • Newsletter Subscription: Customers can subscribe to the Deichmann newsletter to receive regular information on current offers, competitions, trends, etc.

Remember, the shopping experience can vary based on individual preferences and needs. It's always a good idea to explore the site and see what it has to offer. Happy shopping!

Deichmann Pricing

Deichmann.com Pricing:

  • Minimum Order Value: £3.00.
  • Maximum Order Value: £300. Orders above this amount require special assistance via email or phone.
  • Price Matching: Deichmann offers a Price Promise where they match prices found at any UK high street or online retailer, providing an additional £1 if the item is found cheaper within 14 days after purchase.
  • Delivery Costs: Free delivery on all orders over £35.
  • Product Range: Affordable footwear with a wide selection of brands, including Nike, Adidas, Skechers, and more, catering to various styles and occasions.

About Deichmann.com Payment Method?

Deichmann.com provides a seamless payment experience, accepting PayPal as a preferred payment method. Customers can select PayPal during the checkout process and, after placing their order, simply enter their email address and PayPal password to confirm the payment. This method ensures that bank details or credit card numbers are not entered within the order, offering an additional layer of security and convenience.

Deichmann FAQs

FAQ

Deichmann Alternatives

Here are some alternatives to deichmann.com:

  1. Zalando: An online fashion and lifestyle store offering a wide range of products.
  2. Ccc.eu: A popular footwear retailer with a wide selection of shoes and accessories.
  3. Schuhcenter.de: Offers a variety of shoes from different brands at affordable prices.
  4. Schuhe.de: An online shop for shoes, offering a wide range of brands and styles.
  5. Goertz.de: Offers high-quality shoes, clothing, jewelry, watches, and bags for men, women, and children.
  6. Humanic.net: Known for its wide selection of fashionable shoes and accessories.
  7. Foot Locker: A leading global athletic footwear and apparel retailer.
  8. Groupe-Eram: A French group of companies specializing in shoes and clothing.
  9. Vivarte: A French clothing and footwear company.
  10. Ricardo: An online marketplace where you can buy and sell new and used items.

Each of these sites offers a unique shopping experience and a wide range of products. It's always a good idea to compare prices and check for deals on multiple platforms before making a purchase. Happy shopping!

FAQ

How To Open A Deichmann Account?

To open an account on deichmann.com, follow these steps:

  1. Visit the Deichmann Online Shop.
  2. Click on "My account" in the top right hand corner of the page.
  3. Select the "Register" option.
  4. Fill in the required details such as your first name, last name, and email address.
  5. Create a password that contains at least 8 characters.
  6. Enter your postcode and find your address.
  7. Click on "Register" to complete the process.

Once registered, Deichmann offers a number of benefits including use of a different delivery address, shorter order process for further orders due to saved details, overview of previous orders in your customer account, option to cancel items up to the point they are ready for despatch, option to download returns slip, and option to save a wish list.

If you forget your password, click on the "Forgot password" button. Enter the email address you used to register with Deichmann. A new password will be sent to your inbox. For safety, replace the password sent with a new permanent one under "My account".

To delete your account, contact customer services via email: info@deichmann.com or by filling out a Contact form.

To register for the Deichmann Newsletter, click on 'Register now' in the section "Deichmann newsletter" at the bottom of the page and enter your details. You will receive regular information on current offers, competitions, trends, etc.

Remember, all data collected is treated with strict confidentiality and is not made available to third parties. You can view and change your details, including passwords, at any time.

FAQ

What are Deichmann's payment methods?

They accept Credit card, Debit, Card and PayPal as their payment methods.
FAQ

How long does Deichmann process my return?

From the time your package is dropped off until it is received, examined, and processed through their warehouse, returns can take up to 14 working days.
FAQ

Where does Deichmann ship to?

Unfortunately, the DEICHMANN UK online store can only deliver items to addresses in the UK when you place an order. You must place your order in the nation's online store if you want to have goods shipped there.
FAQ

How can I contact Deichmann?

You can get support via their email address: service-uk@deichmann.com.
FAQ

Does the Deichmann Online Store have a minimum purchase requirement?

Yes. The Deichmann Online Shop has a £3.00 minimum order value requirement.
FAQ

About Deichmann.com Prices and Cost?

Deichmann.com offers a wide range of footwear at affordable prices. The cost of items varies, with options like Nike Court Vision Low Black Lace-up Trainers priced at £62.99, Levi's White/Silver Cupsole Trainers at £59.99, and Memory Foam Skechers Black Trainers available in a Buy1Get1 deal at £49.99. They also offer free delivery on all orders over £35, which adds value by reducing additional costs for customers. The site frequently features sales, providing an opportunity for customers to purchase items at even lower prices. The sale section includes a variety of discounted products, allowing shoppers to find deals that suit their budget.

FAQ

About Deichmann.com Popular Products and Services?

Deichmann.com is renowned for its extensive selection of footwear and accessories, catering to a diverse customer base. Among the popular products, customers can find top sports brands like FILA, adidas, Nike, Skechers, and Puma. The company's success is attributed to its record revenue and growth, with 184 million pairs of shoes sold worldwide in their stores and online shops. Deichmann operates approximately 4,700 stores and 41 online shops, offering a wide range of products that appeal to various tastes and preferences. The brand's commitment to quality and affordability has positioned it as a leading retailer in the footwear industry.

FAQ

What is the return policy for items purchased on Deichmann.com?

For items purchased on Deichmann.com, the return policy allows customers to return products within 14 days of delivery. Returns are free of charge, and items can be returned to any Deichmann store for a full refund or exchange. It's important to ensure that the products are in their original packaging and accompanied by a completed Returns Form. The online returns process is straightforward, and once completed, a returns label will be provided for shipping the items back.

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